nstead of waiting in line to pick up holds and get materials checked out, books, DVDs and CDs can be picked up at new customer-holds shelves and then taken to any of the new Fast Lane checkout stations.
Fast Lane is part of Broward County Library's new Service Model, launched earlier this year, that provides the community with longer service hours and more open days at library locations without any increase to the library's budget. Fast Lane also allow library staff to provide more one-on-one assistance in addition to making more materials and resources readily available to customers.
"Broward County Library is constantly seeking new ways to provide a better customer experience and Fast Lane is the latest," says Broward County Libraries Division Acting Director Laura Connors.
Make Fast Lane even easier by downloading the BCL WoW App on your phone and tablet and using it as a virtual library card! Just sign in to your account in the "My Account" section and click on "Library Card". Then scan your virtual library card at the Fast Lane station to check out your items. Don't have the BCL WoW app yet? Visit our Mobile Apps web page and download it now!
Fast Lane is now available at the following Broward County Library locations: the African-American Research Library and Cultural Center, Carver Ranches, Davie/Cooper City, Deerfield Beach Percy White, Hollywood, Jan Moran Collier City Learning Library, Lauderhill Central Park Library, Main, Margate Catharine Young, Miramar, North Lauderdale Saraniero, Northwest Regional, Pembroke Pines, South Regional/Broward College, Stirling Road, Sunrise Dan Pearl, Tamarac and West Regional.