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County Now Offering US Passport Services by Online Appointment
  
- New Mobile Queue Management Solution Helps Customers Avoid Long Lines -
  

BROWARD COUNTY, FL – The County’s Records, Taxes and Treasury Division (RTT) now offers customers the ability to avoid long lines and wait times for US Passport Services with QLess, a mobile queue management solution, when applying for or renewing a US Passport in the Division’s Passport Application Center, located at the Governmental Center, 115 S. Andrews Avenue, Room 114, Fort Lauderdale. This new technology furthers the County’s efforts to offer citizens more convenient and cost effective services.

Customers can easily join the online virtual Passport queue by scheduling an appointment via:

• The Passport section of RTT’s FAQs web page at Broward.org/RecordsTaxesTreasury
• On-site RTT kiosks located in Room 114, Governmental Center, downtown Fort Lauderdale

With this new technology, the County expects to improve the Passport Application process and increase customer satisfaction with the QLess dynamic line-management technology. QLess provides the only appointment platform integrated with walk-in traffic, and has the ability to significantly reduce wait times, and reduce crowds. There is no additional fee to customers for this service.

For more information, customers may call 954-357-6376, or email Passports@broward.org.

About Broward County’s Records, Taxes and Treasury Division
Records, Taxes and Treasury (RTT) serves as the County’s tax collector, provides treasury services, and is the statutory repository for the Official Records of the County. The Division, part of the Finance and Administrative Services Department, collects residential and commercial property taxes, local business taxes, tourist development taxes, and other taxes on behalf of various authorities. The Division also records documents into the County’s official Land Records, ensures compliance with Florida law relating to the preparation, accessibility, retention, and disposal of public records, provides Clerk to the Board functions including official County Commission minutes, agendas, and depository for county ordinances, resolutions, and the administrative code. RTT serves as an agent for the Florida Department of Highway Safety and Motor Vehicles to register and title vehicles, mobile homes, and vessels, and issue disabled parking permits, provides passport application services, and serves as an agent for the Florida Fish and Wildlife Conservation Commission to issue hunting and fishing licenses.

About QLess
QLess is the global leader in wait management and mobile check-in. The company’s patented, cloud-based technology helps organizations lower operating costs and improve customer experiences by eliminating lines and offering convenient ways to make and manage appointments. QLess clients span six continents and include a variety of public and private organizations.

DATE: July 31, 2018
MEDIA CONTACT: Lisa Bailey, 954-357-9734
Records, Taxes and Treasury Division
EMAIL: lbailey@broward.org