DATE: November 6, 2013
Broward County Transportation Department officials, Tim Garling, left, and Chris Walton, right, with the 2013 FPTA award.
MEDIA CONTACT: Doris Williams, Broward County Transit Division
BROWARD COUNTY, Fla. - Broward County Transit (BCT) was recognized by the Florida Public Transportation Association (FPTA) as the 2013 Outstanding Public Transportation System of the Year at the 39th Annual FPTA Conference, held on October 27-29 in Clearwater Beach, Fla.
The Outstanding Public Transportation System of the Year award honors a FPTA public transportation system, which has demonstrated achievement in efficiency and effectiveness based on quantitative and qualitative transit industry measures.
The FPTA is a nonprofit association whose members include every major public transit agency in Florida, as well as interested citizens and businesses. Membership is composed of 28 fixed-route systems, a commuter railroad, a heavy-rail commuter system and two people mover systems. The association acts as a collective voice in promoting the recognition, use and improvement of public transportation in the state.
BCT submitted nominating information that included specific programmatic improvements and achievements for the last three fiscal years (2009-10, 2010-11 and 2011-12) in the areas of safety, operations, customer service, financial management, attendance and employee costs, staff development, marketing, and policy and administration.
“It’s great to be recognized by your transit agency peers throughout the state. This award validates our challenges of continuing to provide more and better services and with a staff of professionals who work tirelessly each and every day to deliver the very best transit we can for our community,” said Tim Garling, Transit Division Director.
The achievements over the past three fiscal years contributed to recognition as the number one transit system in the state. BCT’s current fleet of 323 fixed-route buses consists of 40-foot diesel and hybrid-diesel/electric coaches, 42-foot hybrid coaches, 60-foot diesel and hybrid articulated coaches and 22-foot minibuses. The addition of hybrid, fuel-efficient buses has meant a more cost-effective and environmentally-friendly transit system.
Ridership growth over the last three fiscal periods has increased by 3.6 percent to almost 38 million annual passenger trips. The system operates more than 1 million hours and 15 million miles of service. Regional bus service was increased with the addition of express bus service for commuters who travel from western Broward County to downtown Miami-Dade and Fort Lauderdale. To enhance customer comfort, the express buses offer Wi-Fi and charging stations below each seat for passengers’ laptops and other devices.
More than 800 BCT employees received extensive training in transit security awareness utilizing tabletop exercises and functional drills, including on-site training assistance of experienced personnel from the U.S. Department of Homeland Security’s Transportation Security Administration and Broward County Emergency Operations Center.
For more information, contact BCT Customer Relations and Communications Section at 954-357-6786.
About Broward County Transit
Broward County Transit (BCT), the second largest public transportation system in the state of Florida, provides convenient, economical and eco-friendly alternatives to driving a car. Close to 40 million annual passengers commute on fixed-route, limited stop and express bus services and many connect to Miami-Dade Transit, Palm-Tran and Tri-Rail. The fleet consists of 313 buses of which 81 are diesel/hybrid, and all are equipped with wheelchair/scooter lifts and bike racks. Mini-buses provide Community Bus Service in partnership with 18 Broward municipalities. The Paratransit (TOPS) program provides transportation for persons unable to use the fixed-route bus system. Customer service is available seven days a week, including holidays, at 954-357-8400; TTY 954-357-8302. The Broward County Transit website contains information on all services, a link to Google™ Transit and an option to receive the Transit Flash e-newsletter. Customers can also follow BCT on Facebook and YouTube.