Broward County Library Customers Can Now Pay Fees and Fines Online with Credit Cards
  
  

Woman paying with a credit card.

Customers can now pay library fees and fines online.

DATE: November 8, 2012
MEDIA CONTACT: Catherine McElrath
PHONE: 954-357-7402
EMAIL: cmcelrath@browardlibrary.org

Broward County Library customers now have the option of paying their library fees and fines online with a credit card. Using the My Account feature on the home page, customers can log in and pay using a Visa, MasterCard, Discover, American Express and even debit cards.  Credit cards can only be accepted online (not at library circulation desks) and there is a $2 convenience fee.

There are several security levels in place to ensure the safety of customers’ personal information. The e-commerce software used does not store credit card data and allows only for entry and transmission data. Additionally, all data is entered on a fully secured form that uses encryption to enter and transmit data. No credit card information is retained in Broward County Libraries' records. Currently, the maximum payment allowed in a single transaction is $99.99, so customers owing more than that amount must create and complete a second transaction. Each online payment will be posted to the customer’s accounts immediately.

The award-winning Broward County Libraries Division, founded in 1974, is the ninth largest library system in the nation by population served and one of the busiest, with more than 9 million walk-in customers visiting its 40 locations annually. The library has more than 3.4 million items and 2,000 computers for public use and offers hundreds of events and programs to meet the needs of the Broward County's diverse community. The library continues its strong emphasis on literacy, after-school programs and electronic access. In addition to our comprehensive web site, www.broward.org/library, which provides information about library activities, links to online catalogs, reference information and databases, customers can visit BCL WoW – Broward County Library Without Walls – for free eBooks, music, audiobooks, apps and more. Customers may also follow Libraries on Facebook and Twitter. Libraries Division also administers the services, programs, collections and exhibits of the Historical Commission.


 
 
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